Skip to content
EPISODE 061 : 05/12/2022

Ian Scott

Apple : Amazon : Spotify : Stitcher : TuneIn : Pandora

Ian Scott has more than 20 years of experience within the retail and POP sectors. He has headed up business and marketing departments at several retail consulting agencies in the UK, including Tag and UA Unibox. In 2020, he started his own consulting agency, and in 2022, he was named a Rethink Retail Top 100 Retail Influencer.

Host: Ned Hayes and Ashley Coates
Guest: Ian Scott

Topics discussed in this episode

  • How physical retail is coming back and why online native brands are opening storefronts
  • Why Amazon is shuttering their physical stores
  • How to view your store’s shopping experience from the perspective of your customer
  • The future of artificial reality and virtual reality in retail
  • What to keep in mind when creating a customer engagement and loyalty program

Watch this podcast on the Small Business Success Youtube Channel

Play Video

Audio Transcript

Ned Hayes [00:00:09] Welcome to SparkPlug, where we talk to smart people working at the intersection of business and technology.