Tutorials

TUTORIAL Spark Loyalty: Federal Texting Regulations (SHAFT) Retailers who use Spark Loyalty care deeply about the details of SMS compliance and text message laws and regulations. Your customers deserve to have their personal information protected. We support retailers and consumers in connecting positively and in a way… Read More »Spark Loyalty: Federal Texting Regulations (SHAFT)

TUTORIAL Spark Loyalty: Frequently Asked Questions The Frequently Asked Questions (FAQ) document below outlines answers to questions like:  When will I be billed? How do I operate the Spark Loyalty tablet? How do I add customer points? Why do we ask for a customer’s name? How… Read More »Spark Loyalty: FAQ

tutorial Spark Loyalty: How To Videos for Simple Punch Card The videos listed below are useful for Spark Loyalty retailers and merchants who want to quickly sign a new customer up, help a returning customer to check in, add points to an existing account and… Read More »Spark Loyalty: How to Videos – Simple Punch Card

tutorial Spark Loyalty: How To Videos for Tiered Rewards The videos listed below are useful for Spark Loyalty retailers and merchants who want to quickly sign a new customer up, help a returning customer to check in, add points to an existing account and provide… Read More »Spark Loyalty: How to Videos – Tiered Rewards

TUTORIAL Spark Loyalty: Tobacco & Vape Regulations For any business owner it is important to stay compliant with rules and regulations, and in the Tobacco and Vape industry this is especially true. At SnowShoe we want to make sure our customers who use Spark Loyalty remain… Read More »Spark Loyalty: Tobacco and Vape Regulations

tutorial Spark Loyalty: Guided Access You can enable guided access on the iPad to lock the iPad to the Spark Loyalty app.  This prevents the iPad from being used for any other purposes.  Follow the instructions below to enable guided access. Enabling Guided Access: Launch… Read More »Spark Loyalty: Guided Access

tutorial Spark Loyalty: Automated Campaigns Auto Campaign Definitions & Best Practices Automated campaigns are a great way to get more customers in the door, incentivize them to spend more, and push sales for certain items in your store. Birthday Sent the week of a customer’s… Read More »Spark Loyalty: Automated Campaigns

tutorial Spark Loyalty: How to Create a Custom Campaign Custom Campaigns are a great way to get more customers in the door, incentivize them to spend more, and push sales for certain items in your store. Below is a step-by-step guide for how to create and… Read More »Spark Loyalty: How to Create A Custom Campaign