Case Study: Spark Loyalty® Helps Poké House Hit Record Sales

A California Take on Hawaiian Poké

Poké House is an independently-owned restaurant chain with multiple locations throughout California.
With a menu that changes seasonally and sushi grade fish sourced from Japan and Scotland, Poké House offers the highest quality ingredients in each delicious bowl.

Their sauces are created and mixed in-house, and fruits and vegetables are locally sourced and prepared fresh daily. An environmentally conscious company, Poké House uses reclaimed wood from fair-trade certified vendors in all of their restaurants, as well as bowls made from 100% biodegradable corn or plant fiber.

Early Adopters powered by Spark® technology

During their first year in business, Poké House implemented a loyalty program powered by Spark® technology. James understood the importance of having a loyalty program, and he wanted to start building his database of loyal customers right away. In their first four years of using the system, Poké House built a database of 200,000 loyal in-store customers with whom he can communicate with at any time.